FREQUENT Q's

To save you time from asking us the same questions

Return Policy?


Normally we offer a no-questions-asked, 60 day window to return your purchase if you are unsatisfied, however during the COVID-19 outbreak we will no longer be accepting any returns until further notice. All sales final. Please contact us with questions.




What is a MENTAL GHOST?


It is our MENTAL CONFUSION. Some call it a Mental Illness, we don't label it other than our MENTAL GHOSTS. - Panic, Anxiety, Adhd, Depression, all the above, etc. we are here to listen. - We are not professionals, but a great community of like minded ghosts. - We give back everything we can to help distract people to love themselves.




Missed Sale Price?


Can I get a price adjustment for items now on sale?
Sorry! We cannot offer price adjustments for missed sales. We have sales frequently, and around most major holidays, so please check back with us. Also follow our Facebook page, or sign up for our email, to receive coupons or notices on sales.




Why do you want to hear our stories?


Ghost Stories are for those who want to meditate their release of telling their mental ghost story to our blog either anonymous or with their name. - We have healed ourselves with telling our story, so we thought we could offer the same to our community. - Trying to be more than an apparel company.




Shipping?


Do you ship to my country?
Mental Ghosts ships both domestically and internationally.
What are my shipping options?
We offer a variety of shipping options for every destination. You will be able to view and select shipping options during the checkout process Help! I need special shipping or urgent shipping.
If you do not see a shipping option that works for you, or if you have a special shipping request, please contact us so we can assist you. If an order is urgent, and you need guaranteed delivery by a certain time, please contact us so we can ensure your shipment is timely. When do you ship?
Orders ship from our warehouse in Montana, USA, on Monday through Friday between 9:00 AM and 3:30 PM MST. We are unable to ship on weekends or Federal holidays. Orders placed after 3:30 PM MST may not be shipped until the following business day. Overnight Shipping?
We are happy to overnight your order, but any overnight request made after 4:00 PM MST cannot be shipped until the following business day based on the policy of UPS and FedEx. How long will it take to get my order?
Delivery time is dependent on the shipping speed selected and the availability of your item(s):
- Free U.S. shipping will arrive within 5-7 business days from the day of shipment
- Standard shipping (U.S. Postal Service Priority Mail) will arrive within 2-5 business days from the day of shipment
- Expedited shipping will arrive within 2 business days from the day of shipment
- Overnight shipping will arrive within 1 business day from the day of shipment.





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